Refund Policy

Our refund and return policies are aligned with those of our suppliers.

1. Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original packaging.

• You must provide proof of purchase.

• The return request must be made within the timeframe specified by the supplier.

2. Process for Returns

• Contact our customer service to initiate a return.

• We will provide instructions based on the supplier's return policy.

3. Refunds

Once the returned item is received and inspected, we will process the refund according to the supplier's policy. Refunds will be issued to the original payment method.

4. Non-Returnable Items

Certain items may not be eligible for return, including:

• Opened software

• Consumable items

• Items marked as final sale

For any questions or concerns regarding our policies, please contact us at support@gtechstore.com.au.