Acronis Advantage® Delivers Enhanced Support and Maintenance to Customers Worldwide
Designed to meet the customer service, support, and troubleshooting demands of our home and corporate customers, the Acronis Advantage program provides a variety of support options including a self service, pay-per-incident or subscription plan.
An enhanced self-service knowledge base library, expanded pay-per-incident support, and three subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs. For the Acronis® line of corporate products, the first year subscription of either the Acronis Advantage Standard or Premier level of service is included.
The Acronis Advantage program offers:
- A personalized and flexible array of services
- Premier service levels featuring fast response times to critical issues
- Direct interaction with knowledgeable Acronis support professionals
- Help for organizations in meeting their service level agreement (SLA) and Continuity of Operations Programs (COOP) requirements
- General Information
- Manufacturer
- Acronis, Inc
 - Manufacturer Website Address
- http://www.acronis.com/en-au
 - Brand Name
- Acronis
 - Service Name
- Advantage Premier - Renewal
 - Product Type
- Service
 
- Service Information
- Service Main Type
- Technical
 - Service Description
- 24x7x1 Hour
 - Provided Support
- Emergency Telephone Support
 - Emergency Email Consulting
 - Web Support
 - Phone Support
 - Email Support
 - Web-based Training
 - Live Chat
 - Software Update
 - Service Response Time
- 1 Hour - Emergency Telephone Support
 - Service Duration
- 1 Year
 - Product Supported
- Software Title: Acronis Disk Director Advanced Server
- License Pricing: Volume / 1-3 License
- License Quantity: 1 Server
- Licensing Details: ESD
 
 
 
                 
                                 
                 
                 
                 
                 
                