FortiCare Premium
FortiCare Premium is targeted toward devices that require 24x7x365 with one-hour response for critical issues and the next business-day response for noncritical issues
- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Premium - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Provided Support
- Replacement
- Phone Support
- Web Support
- Web Knowledge Base Access
- New Releases Update
- Return Merchandise Agreement (RMA)
- Firmware Updates
- Online Support Tools Access
- Asset Management
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year