- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Critical with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x6 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Remote Monitoring
- Defective Media Retention
- Service Response Time
- 6 Hour - Repair (distance from customer site - 50 miles)
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HPE P15535-B21, P15735-B21, P18603-291, P18603-B21, P18603R-B21, P18604-291, P18604-B21, P18604R-B21, P18605-291, P18605-B21, P18605R-B21, P18606-B21, P18606R-B21, P18608-B21, R4K99A, R4L00A, R4L01A, R7E82A