- General Information
- Manufacturer
- Zebra Technologies Corporation
- Manufacturer Website Address
- http://www.zebra.com/ap/en.html
- Brand Name
- Zebra
- Service Name
- OneCare Essential with Comprehensive Coverage
- Product Type
- Warranty
ESSENTIAL
BASIC ASSURANCE
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
- Comprehensive coverage - if it's broken, we fix it
- Covers accidental damage, plus normal wear and tear
- 8x5 local time live-agent support
- 3-day repair turnaround time
- Access to restricted software
- Device Diagnostics for mobile computers
- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTManalytics reports
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Labour
- Service Description
- 8x5x3 Business Day
- Provided Support
- Phone Support
- Accidental Damage Protection
- Wear & Tear
- Repair
- Diagnosis
- Case Management
- Analytics Report
- Restricted Software Access
- Web Knowledge Base Access
- Online Training
- New Releases Update
- Service Response Time
- 3 Business Day - Parts & Labor
- Service Location
- Carry-in
- Service Duration
- 3 Year
- Product Supported
Zebra Desktop Printer:
- ZD500
- ZD510
- ZD510-HC
- Pricing Type
- Must be purchased after 30 days of the product purchase
